8-8:50 a.m. | Columbus I/J

Welcoming Environment™: Diversity Dialogue


“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

These are words spoken by the great literary legend Maya Angelou. And they are a powerful reminder that establishing a culture where people feel happy, welcome and connected is paramount to an organization’s long-term success.

Attend this session to explore:

  • Why fairness, valuing differences and respecting unique ideologies and cultures are key to the survival and growth of any business; and 
  • Actionable approaches for operationalizing diversity to create an environment where people truly want to contribute, feel comfortable bringing their whole selves to work and their contributions translate into smarter business decisions and sustained brand equity—not to mention a vibrant, thriving workplace.

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About the Presenter:

Gregory Jones

Gregory (Greg) Jones, a Chicago native and Navy veteran, is the Chief Diversity Officer for United Airlines. He is charged with developing strategic and execution plans for embedding diversity & inclusion principles, policies, training and behaviors throughout the global airline and among its more than 84,000 employees.

Prior to joining United, Greg was the director of diversity & inclusion and corporate staffing for Northwestern Mutual. There, he developed and executed the strategy to establish diversity & inclusion as a core competency in the home office as well as the field and created a strategic diversity partner program for senior leaders. Before joining Northwestern Mutual, he was head of diversity & inclusion for UBS Wealth Management.