Best Practices
Exhibiting At A Tradeshow
-
Send a special invite with the booth number to clients
that you need/want to see. If you have a "giveaway" or drawing, highlight that
fact. Remember to be sure and invite your customer advocates. They are a great
resource!
-
Provide useful information in your booth and highlight
its availability in your pre-show marketing campaign. Sales literature is
great, but why not supply your contacts with the "Top 10 Tips to (fill in the
blank for you industry)" or other industry white papers that your organization
has written or been involved with? These "tools" allow you to become much more
than a sales person trying to sell something .
-
Treat EVERYONE on the floor as a VIP! Non-planners can
be highly influential and many hold veto power. Developing relationships with
these influencers can pay off. Plus, attendees you ignore today could be the
next CEO or director.
-
Many planners were suppliers once and vice versa. Take
time to develop and nurture relationships with your peers - they could be your
client one day.
-
Never eat or drink in your booth.
-
Maximize your selling time on the
floor.
DON'T TEAR DOWN
EARLY!
Working With/Selling to Associations
1.
Know the
role of volunteers. Are they the decision makers or do staff have the final
approval?
2.
Be a
player in the association world, someone who is invested; join organizations,
i.e. Association Forum, PCMA, ASAE
3.
Have a
selling plan. Are you just establishing the relationship? Are you selling your
company's service?
4.
Total
account management. Make sure all appropriate contacts know who you are. Do not
just target the employees with the high-level titles.
5.
Be able
to be a referral source for your association clients. Know other supplier
partners in the industry and use a collaborative approach
6.
Know
protocol at industry events, i.e. always be looking for ways to network, but
make sure to not overstep your bounds.
Do Your Homework
1.
Never
approach an association without knowing their basic information: who they are,
size, budget, leadership cycle, services they purchase, hotel/conference
properties they use (use guidestar.com).
2.
Learn the
association's meeting cycle, i.e. never approach an association two weeks out
from their annual meeting.
3.
Learn
about the association world more globally – how it's different from the
for-profit world.
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