Frequently Asked Questions

What is the date and time of the event?

Wednesday, June 28, 2017
7:30 a.m. – 6 p.m.

Where should I park?

We will provide valet parking.

What are the registration deadlines?

  • Early-Bird Rate: March 20 – May 1
  • Standard Rate: May 2 – June 23
  • On-site Rate: June 24 – June 28

Do I have to register for individual education sessions?

The registration fees provide full-day access to programs including general and breakout sessions. There are no fees to attend individual education sessions. The closing reception is also included in the cost of registration.

How many CAE hours will I earn for attending Forum Forward 2017?

You can earn up to 5.75 CAE credits.

Where can I get a copy of the program?

The Forum Forward program guide will be available as a printable PDF in advance of the meeting. The program guide will not be distributed in print to support environmentally friendly, green efforts.

What is the recommended attire?

Business casual attire is recommended for all attendees. Comfortable shoes are recommended.


Questions regarding Association Forum membership?

Please contact Melissa Walling, director of membership, or Maureen Malek, manager of membership.

Questions regarding sponsorship opportunities at FFWD?

Please contact Karen Gonzalez, Vice President, Business Development

How can I view Association Forum’s Calendar of upcoming events?

Please visit our calendar of events.

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How much does it cost to attend Forum Forward?

Please click Pricing for early bird, standard and on-site rates.

How do I register?

To register, click Attendee Registration.

What is the cancellation and refund policy?

Cancellations: Attendee must notify Association Forum in writing via

Notification must be received by Monday, May 29, 2017 (a minimum of 30 days in advance of the event), to receive a refund. A $75 processing fee will be retained by Association Forum (this processing fee is subject to change). Refunds will be processed in the same manner in which the original payment was made; i.e., registrations paid via credit card will be refunded via credit card.

Are there media passes available?

For more information on the availability of press passes, please contact

Is there a preferred hotel provider?

Wyndham Grand Chicago Riverfront
71 E. Wacker Drive, Chicago, IL 60601

Will childcare be provided?


Will coat check be available?


Where is the meeting located?

Morgan Manufacturing
401 N. Morgan St., Chicago, IL 60642

For directions to Morgan Manufacturing, please click here.

Can I register on site?

Yes, you can register on site beginning at 7:30 a.m. on June 28, 2017.

What is the substitution policy?

An attendee may transfer their registration to another individual by submitting a written request to On-site transfers must be accompanied by the original confirmation letter. The individual originally registering for the event is responsible for full payment for the event at the time of registration. Badge sharing, splitting and reprints are not permitted.

Who can I contact about questions or problems regarding my registration?


How do I book a hotel room?

Confirm the corporate rate by clicking here or call 877.999.3223.
Mention Association Forum and provide Discount Code XXXLOC34.
Restrictions may apply, and rates will vary based on availability.

What is the policy on pets?

Only service pets are allowed and could be subject to verification as needed.