Staff

We encourage our members to contact us.

Our staff can answer your questions about the Association Forum or the association management profession.

 

President & CEO

Michelle Mason, FASAE, CAE, President & CEO

Education

Jamari Trent, Senior Manager, Education Development

Lyndsey Schneider, Manager, Education Development

Administration & Finance

Tina Jackson, Manager, Office Administration and Governance Support

Regina White, Senior Staff Accountant

Nicole Dawson, Human Capital Consultant

Membership

    Melissa Walling, CAE, IOM, Director, Membership

    Maureen "Moe" Malek, Manager, Membership

    Marketing & Communications

    Matthew Baldwin, Manager, Graphic Design

    Ashley St. John, Content + Publications Manager

    Business Development

        Karen Gonzales, CMP, VP, Business Development

        Phyllis Scott, Manager, Business Development

        Matthew Baldwin

        Matthew Baldwin
        Manager, Graphic Design
        312.924.7012
        baldwin@associationforum.org

        Originally from Downers Grove, Matthew joined Association Forum in August of 2014. He previously has held positions with McGraw-Hill Higher Education and Downers Grove South High School. Matthew has more than 20 years of experience in graphic design. At Association Forum, Matthew is responsible for the art direction and graphic design of FORUM magazine and the support and creation of the various marketing programs of the organization. When Matthew isn’t busy advancing the association management profession, he enjoys working with local community theater groups, reading and dabbling in interior design.

        • His first job was a lifeguard.
        • A famous person he would like to have dinner with is Emma Thompson.
        • His favorite author is Stephen King.
        • His favorite place to travel is all over Europe.

         

         

        Karen Gonzales

        Karen Gonzales, CMP
        VP, Business Development
        312.924.7074
        gonzales@associationforum.org

        Originally from Denver, Karen joined Association Forum in January 2016. She previously has held positions with Destination Marketing Association International, Meeting Professionals International and Visit Denver. Karen has more than 22 years of experience in association management. At Association Forum, she is responsible for business development, which includes integrated partnerships, sponsorships, exhibits and all other sales for the organization. When Karen isn’t busy advancing the association management profession, she enjoys time with family, shopping, reading and a nice glass of wine.

        • Her favorite place to travel is South Africa.
        • What she would like to do as a second career is be a race car driver.
        • Her favorite team is the Denver Broncos.

         

         

        Michelle Mason
        President & CEO
        312.924.7070
        mason@associationforum.org

        Originally from the Washington, D.C., area, Michelle joined Association Forum on September 15, 2014.She earned her Bachelor of Science at Strayer University and MBA and MS at University of Maryland and previously has held positions with the American Society for Quality (ASQ) and the American Society for Association Executives (ASAE). Michelle has more than 20 years of experience with the association market and is a member of ASAE and WSAE. When she isn’t busy advancing the association management profession, Michelle likes to run and experience new restaurants.

        • Her favorite place to travel is the Caribbean.
        • Her most recent book read is Lean In: Women, Work and the Will to Lead.
        • Her favorite movie is The Color Purple.
        • What she would like to do as a second career is be a professor.

         

         

        Lyndsey Schneider
        Manager, Education and Development
        312.924.7043
        schneider@associationforum.org

        Lyndsey moved to Chicago from San Diego in 2014 and joined Association Forum in June of 2016. She previously has held positions with PCMA, Community Interface Services, San Diego LGBT PRIDE and Xcite Steps. She has more than five years of experience in nonprofit and association management. At Association Forum, Lyndsey is responsible for developing educational content, including the oversight of the Shared Interest Groups (SIGs), the Certified Association Executive (CAE) programs and e-learning programs, as well as supporting the Forum's Signature Events. When Lyndsey isn't busy advancing the association management profession, she enjoys running on the lakefront, catching a live concert or play, and volunteering.

        • Her favorite sport is football ( American and European).
        • A famous person she would like to have dinner with is Michelle Obama.
        • Her favorite author is Kurt Vonnegut.
        • Most people would be surprised to know that she has lived in four other countries besides the U.S.

         

        Ashley St. JohnAshley St. John
        Content + Publications Manager
        312.924.7031
        stjohn@associationforum.org

        Ashley St. John is the Content and Publications Manager for Association Forum, where she manages all Association Forum communications. She has previously served as Marketing and Communications Manager for the American Association of Law Libraries and as Associate Editor and Communications Manager for the National Roofing Contractors Association.

        • Her favorite place to travel is EVERYWHERE. But a few favorites are New York City, Istanbul, Paris and London.
        • Her favorite magazine is Runner's World.
        • She loves running, Andy Warhol, sushi and reading nonfiction true crime.
        •  

           

        Melissa Walling

        Melissa Walling, CAE, IOM
        Director, Membership
        312.924.7024
        walling@associationforum.org

        Originally from Flint, Michigan, Melissa joined Association Forum in January of 2016. She previously has held positions with the Institute of Real Estate Management and the American Academy of Pediatrics. Melissa has more than 10 years of experience in association management. At Association Forum, Melissa is responsible for engaging and growing our membership community. When Melissa isn’t busy advancing the association management profession, she enjoys running on the lakefront, trying new recipes and reading.

        • What she would like to do as a second career is open her own bed and breakfast.
        • Most people would be surprised to know that she lived in Ghana for three years as a Peace Corps volunteer.
        • Her favorite place to travel is any place she hasn't been to before.

         

         

        Nicole DawsonNicole Dawson
        Human Capital Consultant
        312.924.7023
        dawson@associationforum.org

        Originally from Bloomington, Illinois, Nicole joined Association Forum in March of 2015. She previously has held positions with StartSampling, Inc., 7-Eleven, and the Rehabilitation Institute of Chicago. Nicole has more than 20 years of experience in Human Capital Strategy. At Association Forum, Nicole is responsible for providing human resources solutions specific to employee engagement, total rewards management, talent acquisition and retention, workforce planning, performance assessment, and organizational development, all in support of a Welcoming – and Engaging  Environment. When Nicole isn’t busy advancing the association management profession, she enjoys cooking, interior painting/design and being active with her family.

        • Her favorite magazine is Wine Enthusiast.
        • What she would like to do as a second career is be an architectural designer.
        • Her first job was in the entomology lab at Funk Seeds.

         

         


        Tina Jackson

        Tina Jackson
        Manager, Office Administration and Governance
        312.924.7073
        jackson@associationforum.org

        A native of Chicago, Tina joined Association Forum in January 2011 as the executive assistant to the president and CEO. She earned her bachelor’s degree in business management in 2006 from Robert Morris University. Tina has more than 10 years of association management experience and previously held positions with the Academy of General Dentistry, SmithBucklin and the Gynecologic Cancer Foundation. At Association Forum, Tina is responsible for providing administrative support to the president & CEO and the board of directors. When she isn’t busy advancing the association management profession, Tina enjoys spending time with family and friends, shopping, and relaxing.

        • What she would like to do as a second career is own a homeless shelter.
        • Her favorite overall team is da Bears.
        • Most people would be surprised to know that she's a grandmother.

         

         

          Phyllis Scott

          Phyllis Scott
          Manager,Business Development
          312.924.7033
          scott@associationforum.org

          Originally from Chicago, Phyllis joined Association Forum in 2014. She earned her bachelor’s degree in business and a master’s degree in education from the University of Phoenix. Phyllis previously has held positions with the Chicago Mercantile Exchange, SPSS and IBM. At Association Forum, she manages business development, which includes sales, sponsorship, exhibits and advertising. When she isn’t busy advancing the association management profession, Phyllis loves to spend time with family, watch movies and get together with friends.

          • A famous person she would like to have dinner with is Whoopi Goldberg.
          • Her favorite holiday is Christmas because it is a great time to relax and catch up with family.
          • Her favorite TV shows are Dancing with the Stars and Chicago Fire.
          • What she would like to do as a second career is any job on an action movie set.

           

           


          Maureen "Moe" Malek
          Manager, Membership
          312.924.7021
          malek@associationforum.org

          Originally from Arlington Heights, Maureen joined Association Forum in October 2016. She previously has held positions with the American Academy of Pediatrics and has more than 3 years of experience in membership relations. At Association Forum, Maureen is responsible for managing our Forum Plus member relations and supporting the engagement and growth of our membership community. When Maureen isn’t busy advancing the association management profession, Maureen enjoys seeing live music, riding her bike around Chicago, and practicing yoga.

          • Her favorite author is Harper Lee.
          • Her favorite holiday is Christmas because the city is so beautiful and everyone is happy!
          • Her favorite overall team is the Chicago Cubs.
          • Most people would be surprised to know that she travels around the country to follow certain bands.

           

          Jamari E. J. Trent

          Jamari E. J. Trent
          Senior Manager, Education Development
          312.924.7032
          trent@associationforum.org

          Originally from Chicago, Jamari joined Association Forum in October 2009 as program coordinator. A graduate of the University of Illinois at Chicago, she earned her bachelor’s degree in business management in 2004 and was previously employed with Alpha Kappa Alpha Sorority, Inc. Jamari has more than seven years of association management experience and is a member of Alpha Kappa Alpha Sorority, Inc. At Association Forum, she supports education and meetings and is responsible for attendee registration and management of the Association Forum Conference Center. When she isn’t busy advancing the association management profession, she enjoys reading, dancing and going to the movies.

          • Her favorite magazine is Essence.
          • Her favorite book is Song of Solomon by Toni Morrison.
          • Her favorite TV show is A Different World.

           

           

          Regina White

          Regina White
          Senior Staff Accountant
          312.924.7011
          white@associationforum.org

          Originally from Gary, Indiana, Regina joined Association Forum in June of 2015. She previously has held positions with the Sun Times Media, Chicago Family Health Center and PricewaterhouseCoopers LLP. Regina has more than 20 years of experience in accounting and earned her bachelor’s degree from Purdue University. At Association Forum, Regina performs the general accounting functions. When she isn’t busy advancing the association management profession, Regina enjoys shopping, watching movies, and spending time with family and friends.

          • Her favorite magazine is Essence.
          • Her first job was as a cashier at McDonald’s.
          • Her favorite place to travel is anywhere tropical.
          • A famous person she would like to have dinner with is Jaime Fox. She thinks he’d be a blast.